Malaysian Captive Centers
Malaysian captive centers have been booming since its inception. Outsourcing companies in Malaysia boost a 30% increase annual income according to industry sources and is expected to reach the $1.9 billion mark in 2013. This is due to the fact that big companies like Shell, HSBC and DHL setting up their own Malaysian captive centers.
Here are some of the reasons why multinationals decide to create their own captive centers on this country:
Growth in IT – most multinationals chose to create their own captive centers in Malaysia because of the knowledge advancement of human resources in the said area. The industry in Malaysia is driven by IT generally and it leads these multinationals to set up their IT captive centers in the country. Other companies such as IBM, HP, Apple and Sun Computer Systems set up their Malaysian captive centers to gain geographical advantage.
Multi lingual population – another main reason why this nation is attractive for multinational companies who want to set up their own captive centers is the advantage in language. The population of Malaysia is consists of a multicultural and multilingual based making it beneficial for multinationals. A lot of Malaysian speak and are proficient in the English language generally and other languages such as Japanese, Korean, Indonesian and Chinese.
Domain knowledge – People in Malaysia are knowledgeable in a lot of industries such as Logistics, Oil and Gas etc which make them possible and excellent candidates as employees to multinational companies in these sectors.
Support of the Malaysian government – The support of the government of Malaysia for outsourcing activities in the country plays a major role in the growth of the industry. This reason assists some multinationals to finally decide having their Malaysian captive centers in the country. The government support help in making the move of multinationals a rather beneficial action for their business.
