SEO of Offshore Captive Centers, Part 2: E for Establish
After we have discussed the first phase in building your company’s offshore captive center, we will now go over the elements to be considered in the second phase of the SEO for offshore captive centers. In this next level, the strategies and plans you made out in the beginning will be put into action.
E is for “Establish,” and this is the next phase in the SEO of building your offshore captive center. In this phase, your company’s strategy from the first phase is put into fruition. Proper channels and regulations should be recognized in this plan of action. With your captive center strategy laid out, it’s time to make your plans and operations more detailed and clearer.
Assign roles and responsibilities in the management of the operations. The team for the project should employ good governance and stick to regulations for the center. With the organizational responsibilities established, there can be a solid chain of command for the operations and processes. This will allow for the smooth flow of directions and procedures. It will also minimize any mistakes or miscalculations on the project.
With the management structure in place, it’s time to go down the organizational chart and take care of other details such as the infrastructure and staffing of the offshore captive center. With the infrastructure, make a detailed plan for office space. Don’t forget to consider sufficient office space, workstations, conference rooms, etc. You may also want to think about where to put the rest rooms, and maybe also a pantry for the employees.
Probably one of the most important processes in establishing your offshore captive center is hiring and staffing. It is a given that your staff needs to be competent and well-informed in their job descriptions. It is up to you to find key leaders and personnel for the captive center. Consider well when choosing personnel for the administrative and financial departments, for they will be at the center of the operations of the offshore captive center.
Once you have the manpower and the personnel, you can proceed to carry out the processes for captive center management as well as project management, human resource management, etc. Make sure that these processes and job descriptions are clearly defined in the organizational plan. Part of the captive center management would also include knowledge transfer between your company’s onsite team and the offshore management. Training the offshore team and executing a project with them would be a great start in building the offshore captive center and its relationship with its parent company.
In this phase, you will be solidifying your presence in the country you chose. The processes involved in this phase firmly starts the operations of your offshore business, which will be discussed further in the next phase o the SEO of offshore captive centers.
